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GENERAL CONDITIONS OF SALE
These are the general conditions of sale, and they define the terms and conditions of the contract between the buyer and the seller for the sale of goods and services.
The buyer refers to the individual or organization that purchases or agrees to buy the goods and services from the seller. These conditions do not affect the statutory rights of consumers.
The buyer's acceptance of delivery of the goods and services implies their acceptance of these terms and conditions. Any changes to these conditions will not apply unless they are signed in writing by the seller. A tender or quotation is an invitation to order subject to these conditions. The contract will not be in effect until the seller confirms its acceptance in writing. Any changes to these conditions will be binding only if confirmed in writing by the seller.
The seller is responsible for delivering the goods according to the buyer's specifications or the provided quotation. Prices quoted are subject to change for increased costs between the quotation date and the delivery date, including currency variations.
Goods bought through mail order may be returned for a refund within 14 days, but the buyer will be responsible for return costs. Non-faulty goods are subject to a 20% restocking charge. If the buyer cancels the order before production starts, a full refund will be given, less £50. If production has commenced, 70% of the contract price is due, regardless of whether the goods are delivered.
If the buyer delays taking delivery of the goods, the seller will retain the goods at the buyer's risk, and the seller may charge the buyer for any costs incurred, such as redelivery charges. If the goods are retained for more than a month, the seller may demand a payment on account of the purchase price.
The seller will not be liable for any costs or charges resulting from modifications or alterations performed by the buyer to the goods supplied under the contract, unless such modifications or alterations and their estimated costs have been agreed upon and confirmed in writing by the seller before the work is initiated.
The buyer does not have title to the property in goods until payment for all goods in the order has been made in full. The seller may enter the buyer's premises and repossess the goods until the title in goods passes to the buyer. However, the buyer may resell the goods and must hold the proceeds in a separate bank account as a trust account until payment for the goods is made in full.
The buyer is responsible for the goods from the time of delivery or collection. The purchaser is not an agent of the seller. If the goods are delivered in a damaged condition or are short of delivery, the buyer must notify the carrier and the seller within three days of receipt. The liability of the seller for damaged goods extends only to repairing or exchanging them. The company is not liable for any loss of profit or other consequential loss or damage resulting from the supply of any faulty goods.
If there is any dispute or difference between the parties in respect or arising out of the contract to which these conditions apply, it shall be referred to an arbitrator. The company will make an effort to deliver the goods on the agreed date. If unforeseen circumstances prevent delivery on the scheduled date, an alternative date will be arranged. The company will not be responsible for any expenses incurred by the buyer under these circumstances.
These conditions and the contract to which they apply shall be subject to and construed in accordance with English Law. The buyer's remedies will be limited to damages not exceeding the price of the goods or services, and the seller will not be liable for any consequential loss. If any term or provision of these conditions is held invalid, illegal, or unenforceable for any reason, it shall be severed, and the remaining provisions will continue in full force and effect. All goods come with manufacturers' guarantees that vary from product to product.
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